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Data collection & use
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Cookies with a validity of up to 180 days are created locally on the user computer. No third party cookies are created.
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Search and machine learning user data is collected to the extent needed to provide service functionality.
No exchange of this data between users from different organizations may occur. If the user has explicitly provided permission (opt-in),
we may employ this data in anonymized form to improve service and machine learning quality.
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Information necessary for order processing is collected.
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Messages and other information sent by users through our website are processed only for their intended purpose.
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To assure high quality & information security, we collect logging data.
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Users can request to review, transfer or delete all their information within 30 days. We will comply fully except if there are legal restrictions.
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Data confidentiality & security
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We protect user data against unauthorized processing through adequate technical and organizational measures according to
Article 7 of the Swiss
Federal Act on Data Protection.
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We will not forward user data to third parties except for:
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IT partners that are legally bound to protect confidentiality, for the purpose of providing our services.
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User data is hosted at data centers in the European Union and Switzerland.
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As of 2022-03-26, Amazon Web Services and Microsoft host our user data.
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Distribution / content generation partners for the territory where the user is based, that are legally bound to protect confidentiality.
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Data for joint customers or leads is shared to the extent necessary to serve them.
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No user search or machine learning data is shared.
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As of 2022-03-26, Enabled Future Limited (UK)
is a content generation partner and distributor (territory: Europe, North America, Oceania),
and Achates (Shanghai) International Trading Co., Ltd. is a distributor (territory: Mainland China).
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Authorities if there is a legal requirement to do so, or if the user committed an IT security breach.
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Sensitive user data is transmitted using Secure Socket Layer (SSL) or similar encryption methods.
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We cannot provide a guarantee to our customers that a data loss or breach will never occur.
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Changes to the privacy policy
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Users are informed via e-mail or on our Blog about changes to the privacy policy with at least 30 days advance notice
before they enter into force.
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By continued use of our services, the user accepts any changes to the privacy policy.
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Version: published March 26th, 2022. Effective date: May 12th, 2022 (prior version).
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